FAQs

Thermistek is the latest in sensing technology combined with a patented radiant heat dish, high performance thermistor and predictive monitoring to ensure a quicker response.

Featuring Smart RF technology, our mesh monitor is compatible for use with our Specification range of mains and battery‑powered devices.

To activate wireless interlink – by fitting a Smart RF module in the base of compatible Specification ‘Smart RF Ready’ products, you can create a safety network containing multiple devices connected wirelessly. See the manual for further information.

All our Specification range of products feature Smart RF technology – allowing you to create a wireless network containing multiple devices – including:

We have a range of long‑life smoke alarms available. If you’re looking for a smart smoke alarm with optional notifications and testing via your phone then view our FireAngel Pro Connected alarms.

This alarm has a quiet self-test function. A quiet self‑test allows you to ensure your alarm is working, without disturbing anyone else with a loud alarm.

Looking for a FireAngel ST‑622 smoke alarm replacement?
Replace your end of life ST‑622 alarm with a FireAngel FA6615-R Optical Smoke Alarm with 5 year replaceable batteries or FireAngel FA6620-R Optical Smoke Alarm with 10 year sealed for life battery, without requiring a new base plate or leaving unsightly holes in your ceiling.

You will need to replace your baseplate for this alarm when replacing any end of life devices.

You may find the baseplate for your alarm is a little snug, which means it will need extra force to secure when fixing to the alarm. If the ‘lugs’ at the rear of the alarm can be seen, then the alarm will be secure and can be installed. However, if you’re unable to turn the baseplate enough for these to be seen then we can offer an alternative baseplate.

Looking for a FireAngel ST‑620 smoke alarm replacement?
Replace your end of life ST‑620 alarm with a FireAngel FA6615-R Optical Smoke Alarm with 5 year replaceable batteries or FireAngel FA6620-R Optical Smoke Alarm with 10 year sealed for life battery, without requiring a new base plate or leaving unsightly holes in your ceiling.

Yes, our Spec Connected Gateway has been designed for use alongside a network of FireAngel Specification range of Smoke, Heat and Carbon Monoxide Detectors and allows connection to the FireAngel App (iOS & Android compatible). You can add a Gateway at the same time as installing Fire and CO alarms. Alternatively, you can add a Gateway to an existing FireAngel Specification network at any time in the future.

The Spec Connected Wireless Gateway does require an internet connection and is supplied with an ethernet cable to allow the installer to connect to a broadband router.

Sync-It™ (NFC) technology enables devices such as FireAngel’s FA3328 to communicate with mobile devices.

NFC stands for near‑field communication and it is a short‑range wireless technology. With Sync‑It™ NFC technology, available currently only on Android phones, you can easily transfer information between devices through wireless communication. Find out more about Sync-It™.

Our new app uses the same backend platform as FireAngel’s web based Installer Wizard. You can log in using the existing username and password you previously registered with. If you are still experiencing difficulties logging in, please contact our Customer Support Team on 0330 094 5830.

Hold your phone against the NFC device, move phone until it vibrates and hold still for 5 seconds until test is complete. Please do not move your phone once connected and until test is complete. If moved too soon, connection will be lost and you may need to repeat the process again.

Yes – the FireAngel Pro Connected FP1820W2-R Carbon Monoxide Alarm, when paired with a Smart Gateway, will allow you to review alerts and easily test the alarm from your phone.

When a Carbon Monoxide alarm is triggered, it will emit an alarm sound consisting of 4 loud beeps and a break repeated until the sensor is clear of Carbon Monoxide gas.

The screen has two stand‑by displays:

1. Room temperature and humidity levels are shown in degrees centigrade – making this alarm perfect for bedrooms
2. The current CO level in parts per million To switch between the two displays you can press the test button – during this time the alarm will display the peak CO levels recorded by the alarm over the last 4 weeks.

Yes – this Carbon Monoxide Alarm is suitable for all domestic settings, including caravan holiday homes, caravans, motor caravans and boats.

Silence low battery warning ‘chirps’ , and bide vital time to replace the batteries or alarm, by pressing the test button. This will silence the alarm for 8 hours, up to a maximum of 10 times.

The digital screen displays a pre-alarm warning to ventilate, to reduce the risk of CO poisoning and prevent a build-up of dangerous CO levels.

With the alarm memory function, a red LED will flash to let you know with a visual indication that there has been a previous CO alarm activation within the last 30 days.

A quiet self‑test allows you to ensure your alarm is working, without disturbing anyone else with a loud alarm. A single press of the test button will perform a quiet self test, with the alarm volume at least 10dB below the full volume of your alarm. A double press of the test button will perform a self test at full alarm volume (85dB@3M).

The Accessible Control Unit does not require an internet connection to work, but instead communicates with your Pro Connected Smoke, Heat and CO alarms via a secure radio frequency.
The only time you would require an internet connection with the FireAngel Pro Connected product range is when you are adding a Gateway and the FireAngel Connected App in to the network. This will enable push notifications to your phone or other smart devices, but if your internet supply fails the alarms will still function within the home and alert you to danger.

When alarms are interlinked they will all mirror the alert of the device which detects the danger or requires attention. When all of the alarms are alerting you can press the central test button on any of the alarms in the system to silence all alarms, except the alarm which has detected danger or needs further investigation.
In a network containing both smoke/kitchen heat alarms and carbon monoxide alarms, the alert style will tell you whether the danger is fire or carbon monoxide related. For smoke/fire detection the system will alarm with three beeps (beep – beep – beep) and if Carbon Monoxide is detected there will be four beeps (beep – beep – beep – beep).
If a Gateway is added to the network you can also check any push notifications or The App dashboard to see which device requires your attention.

When alarms are interlinked they are able to communicate and will alert at the same time if one of the alarms detects danger. In the case of wireless interlink, this communication is in the form of protected radio frequency, which means there’s no need to run cables between the alarms. The FireAngel Pro Connected alarms allow the network to be extended to include devices across your entire home. For example, a network of 7 x smoke alarms, 3 x heat alarms, 3 x carbon monoxide alarms and a Gateway will be completely secure and protect your whole home, and are backwards compatible with the FireAngel Wi‑Safe2 range.

You can also add a Gateway into the network which will allow you to receive updates on the network when you’re away from the home. The Gateway will communicate with the FireAngel Connected App using your home’s internet connection, but if this fails or cuts out the alarms will still protect your home, but you won’t receive a push notification.

The Alarm Control Unit is not part of a network. Please refer to the ‘Wireless Interlink’ section of the manual to ‘learn‑in’ the control unit to the network.

This indicates that one of the alarms has previously been activated. Please refer to the ‘Locate’ section of this manual.

An alarm on the network has developed a fault. Please refer to the ‘Fault Detection’ section of the manual.

Yes – Our FP1820W2-R, FA3820X4 and FA3322X4 products have sealed for life batteries and will protect your home, without you need to replace the batteries every year.

Carbon Monoxide is produced when fuels burn incompletely – this could be from a boiler, gas fire, oven, log burner or a blocked flue or chimney. It can also travel through walls from adjoining properties, so as well as having an alarm next to appliances in your property we would also advise you have one in living spaces and bedrooms. To help prevent a Carbon Monoxide leak we advise getting your appliances regularly serviced by reputable engineers who are gas safety registered.

There are three types of reports available: Full Maintenance & Compliance Report, Quick Report or Product Test.

No, the SB1-T is a standalone battery-powered optical smoke alarm with no interlink options. This unit cannot be interlinked with any other products – please see our FireAngel Specification range or our FireAngel Mains with 9V battery backup range, both of these ranges offer hardwire and wireless interlink options.

Thermoptek technology combines the very latest in optical sensing with a thermal enhancement – it has two separate sensing elements. The different sensing elements constantly monitor for two different by‑products for fires (smoke and temperature). If a rate of temperature rise is detected the sensitivity of the smoke alarm is increased. This provides a quicker response time to all fire types; fast flaming and slow‑burning fires.

You have the option to differentiate between smoke, heat & CO alarm signals and activate an appropriate relay contact independently from the other. Please refer to the manual for full details.

You should check that the battery back‑up switch is on. The green unit power LED should be illuminated. Refer to the manual for full installation guidance.

Our EXS230-1 boasts a loud 100 dB (A) alarm sounder with a 30m range and 10 different tones making it suitable for all general signalling applications including fire, security and process control.

Product dimensions are as follows:
Height: 86mm
Width: 86mm
Depth: 64.6mm

You should wall mount via internal BESA compatible fixing positions using stainless steel fixings.

Our strobe and pad does not require an internet connection to work, but instead communicates with Specification Smoke, Heat and CO alarms via a secure radio frequency. Featuring Smart RF technology , this device is compatible for use with all our Specification range of mains and battery powered devices.

You can also benefit from mixed system flexibility – our alarm control unit features advanced Smart RF technology and works with our Specification range of mains and/or battery products. This means for increased safety you can easily create a hybrid system of mains and/or battery products – extend your network without the fuss!

Looking for a FireAngel ST‑625 smoke alarm replacement?
Replace your end of life ST‑625 alarm with a FireAngel FA6615-R Optical Smoke Alarm with 5 year replaceable batteries or FireAngel FA6620-R Optical Smoke Alarm with 10 year sealed for life battery, without requiring a new base plate or leaving unsightly holes in your ceiling.

This alarm control unit does not require an internet connection to work, but instead communicates with Specification Smoke, Heat and CO alarms via a secure radio frequency. Featuring Smart RF technology , this device is compatible for use with all our Specification range of mains and battery powered devices.

You can also benefit from mixed system flexibility – our alarm control unit features advanced Smart RF technology and works with our Specification range of mains and/or battery products. This means for increased safety you can easily create a hybrid system of mains and/or battery products – extend your network without the fuss!

Suitable for any room within a property – can be wall‑mounted or left free‑standing.

Once interlinked within a Smart RF network, every interlinked FireAngel alarm can be easily silenced or tested via pressing the large central button on the alarm, but we recognise this isn’t easy for everyone. Without an alarm control unit, residents will need to physically test each of their alarms across several different rooms. This is a simple task for those who are able (typically via a broom/ladder) however this can be difficult for the elderly, disabled or those living in properties with high ceilings.

Therefore, by integrating just one Smart RF alarm into a home network, you can test every alarm remotely.

Zigbee is similar to a Bluetooth or radio frequency system which allows the Gateway to share data remotely. It can connect with up to 20 additional Zigbee sensors in a property, such as water leak detectors, air quality monitors and motion sensors, to create a holistic network of protection and detection for residents.

The Gateway connects wirelessly to chosen network of devices and continually monitors alarms, creating a link between Smart RF, Wi‑Safe 2, Zigbee devices and FireAngel’s Connected cloud platform. The Gateway is also equipped with LTE/GPRS Cellular and Wi‑Fi connectivity options.

With in‑built temperature (accuracy: ±0.5 ºC) and humidity sensor (accuracy: ±3% RH) the Gateway provides real‑time data of a property’s internal environment, enabling housing providers to actively review and spot any properties at risk of damp and mould.

Featuring Smart RF technology, our mesh monitor is compatible for use with our Specification range of mains and battery‑powered devices.

You can also benefit from mixed system flexibility – our Specification range of mains and battery products all feature Smart RF wireless interlink technology. This means for increased safety you can easily create a hybrid system of mains and/or battery products.

Looking for a FireAngel ST‑623E smoke alarm replacement?

Replace any end of life alarms with our new FA6611-R smoke alarm with escape light, perfect for landings and lighting your escape route.

Yes, you can connect a FireAngel relay to external devices e.g. fire doors, sprinklers and other Telecare systems. You can also connect relays with FireAngel Smoke, Heat and CO Alarms.

The Pro Connected Gateway does require an internet connection and is supplied with an ethernet cable to allow you to connect it to your broadband router.
This connection enables the push notifications from your home alarm network to your mobile or smart devices. But if the internet connection is lost the alarms will still perform flawlessly and will detect danger and alarm in the home, but you won’t receive a push notification to your devices.

Yes, our Mains 9V range of SW1-PF-T, HW1-PF-T, CW1-PF-T alarms can be hardwire interconnected with up to 12 smoke, heat or CO alarms or wirelessly interconnected with up to 50 alarms with the RF interlink base (RF-BW-T)

No, you should never mix other manufacturer smoke, heat and CO alarms within any single network – products will not function correctly and this will affect the levels of fire and CO protection. We highly recommend you never do this and you should always create a network of FireAngel alarms only.

Yes, our FireAngel Specification range and FireAngel Mains 9V range of alarms are suitable for all domestic properties, this includes rental and new build properties.

A Carbon Monoxide (CO) alarm is the only way to alert residents to the presence of Carbon Monoxide within a property. A CO alarm via an audible alert

Looking for a FireAngel HT‑630 heat alarm replacement?
Replace your end of life HT‑630 alarm with a FireAngel FA6720-R Heat Alarm with 10 year sealed for life battery, to be alerted to fires without the false reactions to cooking fumes.

The ST‑622 has not been designed to be installed in a kitchen as it will react to cooking fumes. For fire detection in your kitchen fit a FireAngel Heat Alarm.

Make sure the alarm is correctly located on the base plate and ensure the mains power supply is on. If there is still no connection, inspect the circuit breaker or fuse in the power circuit to the alarm. Failing this, call a qualified electrician to inspect the house wiring and connection.

The Pro Connected FP1740W2-R does not require an internet connection to alert you to fire. However if you have a Smart Gateway included in the network (which requires internet connection), and the internet connection is lost, the alarms will still perform flawlessly and will detect danger and alarm in the home, but you won’t receive a push notification to your devices.

A Heat Alarm is perfect for detecting fires like those caused by faulty white goods, as they usually create a ‘blast’ of fire that’s very hot. Heat Alarms won’t false alarm to a dusty or humid room which makes it perfect for kitchens, utility rooms and garages where these items are usually found.

You can hardwire interlink this alarm with other HW1 and HW10-EUT Heat Alarms and SW1 and SW10-EUT Smoke Alarms to offer protection across the home (12 devices in total).
If you’re looking for alarms where you can combine mains powered and battery powered alarms into a single network then view our FireAngel Pro Connected alarm range.

The FireAngel HT-630 and ST-620 smoke alarm cannot be interlinked with any other alarm. See our Pro Connected alarm range which allows you to build a network of smoke, heat and carbon monoxide alarms across the whole home.

Installing the alarms and building your device networks couldn’t be easier. We have a helpful video to guide you through this below. But if you still require our support get in touch – on 03300 945 830 or via connected.support@fireangeltech.com.

Yes you can log in to the FireAngel Connected app on your phone, tablet and any other device that’s able to support the app.
You can also set up multiple properties in the app – this could be for the alarm network at the home of your elderly parents, a person who you care for, your child’s university accommodation or your holiday home. You could even give your neighbours access to the alerts while you’re on holiday!

The two apps are just built for different purposes – as a homeowner you require the FireAngel Connected App.
The other app is designed for organisations who want to offer monitoring services to their stakeholders and therefore does not have the features found in the homeowner app.

The Alexa skill can be found here.

To find out how to use Sync-It™ (NFC technology) and download reports, read more over on the knowledge hub.

• New or materially altered dwellings, up to three storeys with no floor exceeding 200 m2.
• Existing dwellings with poor or inadequate fire protection, up to three storeys with no floor exceeding 200 m2.
• Individual dwelling units of two or more rooms in Houses in Multiple Occupation (HMOs) of one or two-storeys, with no floor exceeding 200 m2.

If your alarm is frequently chirping it could be for a number of reasons.
1. Incorrectly attached to baseplate If correctly attached to the baseplate, your alarm should show a green LED, with a red LED flash every 30‑45 seconds. If this is not the case, your alarm is not fitted correctly. We recommend detaching the alarm from the baseplate and reattaching to stop the beeping. If this does not help, try the following step.
2. Incorrect wireless connection. If your alarms are wirelessly connected, try ‘unlearning’ the alarms and refit. If the alarm is still chirping, remove the faulty alarm/s and seek a replacement, or contact FireAngel’s Customer Support team if your alarms are still in warranty.

Read our blog for more support information – Why is my FireAngel Pro Connected smoke alarm beeping?

Heat alarms are designed for rooms where smoke may not be a reliable indicator of fire such as kitchens, garages and utility rooms where fumes may create false alarms. Check out our house map to see where is best to put smoke alarms.

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See the installation instructions in the product box or product page for installation instructions.

Carbon monoxide is a poisonous gas, produced when fuel doesn’t burn correctly, that cannot be seen, smelt, or tasted. The only way to detect it is with a CO alarm. Your CO alarm should be installed 1-3 meters away from any fuel-burning appliance, they can be freestanding on a shelf or wall mounted.

See the installation instructions in the product box or product page for installation instructions.

Mains-powered alarms: Yes, these require professional installation by a qualified electrician to ensure they are wired safely to your home’s electrical system.
Battery-powered alarms: These can typically be installed by homeowners following the instructions in the product box.

Replaceable battery models: Yes, the battery can be replaced when the low-battery warning sounds.
Sealed battery models: No, these models come with a non-replaceable, long life battery designed to last for the lifetime of the alarm (typically 10 years). The whole device needs to be replaced after the battery runs out.

Unlike smoke alarms, heat alarms have been specifically designed for areas with fumes and high humidity e.g. kitchens where cooking fumes are present and attics or garages where there is lots of dust and usually high humidity. Nearly 50% of fires start in kitchens in domestic properties – installing a heat alarm in this room will mean you’re rapidly alerted to danger and reduce the number of nuisance alarms.

The RF modules purpose is to interlink your units with each other wirelessly. If the module is removed, the alarm cannot send a signal to any other unit within the network, so the interlink feature will not work.

It’s not recommended to mix alarms from different manufacturers as they may not be compatible in terms of interconnectivity or performance. FireAngel alarms should ideally be used with other FireAngel models to ensure proper functioning of any linked alarm systems.

If you have any further questions, get in touch with our Customer Support team who would be happy to help.

A heat alarm is the best alarm for a garage, loft or utility room where fumes may set off false alarms in smoke alarms.

As your alarms are all wirelessly interlinked, we will need to make sure we identify the faulty unit(s) within your network correctly. To do so we kindly ask you watch the following video that shows you How to unlink your alarms.

Up to 20 devices can be interlinked wirelessly and up to 35 devices can be interlinked if they are hardwired. If you are unsure, please contact our expert customer service team.

The Pro Connected range of alarms and Specification alarms are all compatible with the FireAngel Gateway. You can remotely monitor your alarms using the Connected App.

As your alarms are all wirelessly interlinked, when one alarm activates it will trigger all other interconnected alarms to sound as well. This is to ensure that wherever you are located in the property you are still able to hear the alarm. If these alarms continue to sound you will need to ensure there is no signs of fire and press the test button briefly to mute each alarm.

To safeguard elderly parents read our elderly solutions guide and local Fire and Rescue Services can perform ‘Safe and Well’ checks if the occupier is vulnerable.

See the installation instructions in the product box or product page for installation instructions.

Smoke alarms should be installed in hallways, landing areas, lounge areas where people gather, inside or directly outside of bedrooms and on each level of your home to ensure comprehensive coverage. Check out our house map to see where is best to put smoke alarms, and check the local regulations applicable to your home using our helpful guides.

When fixing your alarm to the baseplate, it’s important to turn it as far as possible to ensure it is engaged and secure. If the ‘lugs’ at the rear of the alarm can be seen, then the alarm will be secure and can be installed. However, if you’re unable to turn the baseplate enough for these to be seen then we can offer an alternative baseplate.

A non-responsive alarm could be because it is out of date or the battery needs replacing or because it has not been connected correctly. Make sure that the alarm has been installed correctly and that the pin has been removed from sealed battery alarms. To test your alarm press the circular button on the front of the alarm. If the alarm is still not responding, please contact our Customer Support team.

To confirm your warranty, you need your proof of purchase including the date purchased and the batch number which can be found printed on the alarm. The warranty begins from the date purchased.

Depending on the model and type of alarm, there will be a ‘replace by’ date printed on the side which will tell you when the alarm will need replacing. If you had your alarms installed by the Fire and Rescue Service, they will have written the install date down.

To test your alarm, simply press the circular button on the front of the alarm once. The alarm should beep and the LED should flash while testing. Do not try and test the alarm with burning materials or open flames around the device as this can be dangerous and is not the best way to test the sensor.

Smoke and heat alarms should be replaced every 10 years because their sensors degrade over time. After a decade, the sensitivity of the alarm may be compromised, reducing its ability to detect smoke or heat effectively. You should always check the alarm for the ‘replace by’ date if your are unsure.

The LED lights let you know if the alarm is working properly. A solid light means that the device is operating as normal, a flashing light means the alarm has been activated or is completing a test.

Smoke alarms detect the presence of smoke in the air and are designed to provide an early warning in case of fire. They are typically installed in living areas, bedrooms, and hallways.
Heat alarms detect rapid increases in temperature and are ideal for use in kitchens, garages, and areas where smoke might not be a reliable indicator due to fumes or steam.

Interconnected alarms are linked together so that if one alarm detects smoke or heat, all alarms in the system will sound. This increases safety by providing earlier warnings, especially in larger homes. Our Pro Connected range and models that can include an RF module are interconnected wirelessly.

The Pro Connected range are ‘smart’ alarms meaning they can wirelessly connect to other Pro Connected alarms and can be monitored using the Smart Gateway and FireAngel Pro Connected app remotely. They are interlinked so when one sounds they all sound, which is perfect for a remote location such as a garage or summer house.

Smoke alarms do not detect carbon monoxide (CO), for this additional detection you need to also install a CO alarm or a combination smoke and CO alarm, such as the FireAngel SCB10.

The internal power pack of the alarm will not activate until the unit has been correctly installed onto its base plate. Once the alarm is secured on the base plate, press the large central button to test.

Ensure alarms are installed in appropriate locations. Smoke alarms should be kept away from kitchens and bathrooms where cooking fumes and steam can trigger false alarms.
Clean alarms regularly to remove dust or debris that could cause false alarms.
Consider installing heat alarms in areas prone to false alarms, such as kitchens and garages.

To maintain your smoke/heat alarm clean the outer casing and air vents using a vacuum cleaner with a soft brush attachment. Avoid using water or chemicals.
Test the alarm monthly by pressing the test button on the front of the alarm.
Replace the battery (if applicable) when the low-battery warning chirps.

Mains-powered alarms: These are hardwired into your Home’s electrical system, often with a backup battery. They usually have a visible wire connection or a green LED indicating connection to the mains.
Battery-powered alarms: Operate solely on batteries and will not have a mains connection. These are typically easier to install and perfect for travel.

Alarms are supplied with the correct baseplate required for installation. If your alarm has been supplied without this, please return to the place of purchase for a replacement.

By using Pro Connected alarms, you can be alerted via the FireAngel Pro Connected App so you will always know when an alarm is activated and which alarm it is.

FireAngel alarms are primarily designed and developed in the UK, with manufacturing and assembly taking place in both the UK and abroad, depending on the specific product line.

FireAngel alarms are certified to meet British Standards and European Standards for safety including BS EN 14604, BS 5446-2, EN 50291, BSI Kitemark.

FireAngel smoke and heat alarms that are suitable for use in a leisure vehicle, including caravans, motorhomes or campervans, include:
FA6615 Optical Smoke Alarm
FA6611 Smoke Alarm with Escape Light
FA6620 Optical Smoke Alarm
SB1 Optical Smoke Alarm
FA6720 Kitchen Heat Alarm
FireAngel CO alarms suitable for use in a leisure vehicle, including caravans, or campervans, include: FA3313 Carbon Monoxide Alarm
FA3322 Digital Carbon Monoxide Alarm
FA3820 Carbon Monoxide Alarm
For more information, read: Heat & Smoke Alarms for Caravans, Motorhomes & Campervans

The vibrating pad that forms part of the W2‑SVP‑630L Wi‑Safe 2 Strobe and Vibrating Pad (FS1552W2-T) contains a small motor which in turn contains a small magnet. General advice for products incorporating magnets, and for electrical products in general is for users fitted with a pacemaker or users of other medical equipment should check with authorised medical staff and the instructions of the device manufacturer before use, we recommend that these steps are taken by users of Wi‑Safe 2 system. During the development and certification of the W2‑SVP‑630L, the product passed the required set of Electromagnetic Compatibility (EMC) tests. These tests determine whether electromagnetic emissions from a product will interfere with the performance of other devices, or whether the performance of the product could be affected by emissions from other devices. In addition to the EMC tests, additional tests were carried out to measure the magnetic fields produced by the motor contained within the vibrating pad. This report can be provided on request. This work was completed in January 2011 a précis of which is that findings were that a maximum magnetic field strength at any point on the outer casing of the vibrating pad was 46uT (46 micro Teslas). As a meaningful measurement to give some indication of how weak this is, the earth’s magnetic field varies between 25uT and 65uT. In cases of doubt, this information should be viewed by the patient’s consulting cardiologist for a final decision.

Sync-It (NFC) enables certain FireAngel alarms, like the FA3328, to communicate with Android phones for easy data transfer. This technology simplifies monitoring and testing for professionals.

Thermoptek combines optical sensing with thermal enhancement, enabling faster detection of both slow-smoldering and fast-flaming fires. This dual-sensor approach enhances response time to a variety of fire types.

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FireAngel Multi-Sensor alarms use both smoke and heat sensors, providing quicker and more reliable fire detection without the need for separate smoke and heat alarms.

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No, FireAngel Multi-Sensor alarms are not recommended for kitchens due to the likelihood of nuisance alarms from cooking fumes. FireAngel heat alarms should be installed in kitchens instead.

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Heat alarms, like the Thermistek Heat Sensing Alarm, are ideal for kitchens, garages, or unconverted lofts. These areas benefit from the reduced likelihood of false alarms caused by fumes or dust.

Install Multi-Sensor alarms in hallways, landings, living rooms, bedrooms, and dining rooms. For kitchens, use heat alarms to prevent nuisance alarms.

CO alarms should be installed in every room with a fuel-burning appliance (e.g. boilers, gas hobs, open fires). Additionally, CO alarms are recommended in rooms where occupants spend significant time, such as bedrooms and living rooms.

This system is designed for individuals who are deaf or hard of hearing. Install the main unit in the primary sleeping area, and additional vibrating pads can be wirelessly linked and placed in other rooms for maximum coverage.

FireAngel Smart RF technology allows alarms to communicate wirelessly. When one alarm detects a hazard, all interconnected alarms will sound simultaneously, ensuring full-home coverage.

For maximum protection (LD1), smoke alarms should be installed in escape routes, all circulation areas, living rooms, bedrooms, airing cupboards, meter cupboards, lofts, and garages.

FireAngel’s app uses the same login credentials as their web-based Installer Wizard. If you’re having trouble logging in, use your existing Installer Wizard credentials. For further assistance, contact FireAngel Customer Support.

Refer to the product-specific manual for proper testing instructions. Regular testing helps ensure your alarms are working correctly and provides peace of mind.

FireAngel offers multiple test report options: Full Maintenance & Compliance Report: A comprehensive diagnostic check, including sound and LED tests, taking about 2-3 minutes. Quick Report: Available through the FireAngel app for fast diagnostics. Product Test: Simply press the test button on the alarm.

The following alarms are suitable for use on boats:
FA6615 Optical Smoke Alarm
FA6620 Optical Smoke Alarm
SB1 Optical Smoke Alarm
FA6720 Kitchen Heat Alarm
FA3313 Carbon Monoxide Alarm
FA3820 Carbon Monoxide Alarm
FA3322 Digital Carbon Monoxide Alarm
For more information, read: All aboard for Boat Safety Week 2024 | FireAngel

For smoke alarms install at least one on every floor of your home, inside bedrooms and in hallways. For CO alarms install one in rooms near fuel-burning appliances. Find out which alarms are best for your property by using our help to buy quiz.

For maximum protection for private rental properties smoke alarms must be installed on every floor where there is living accommodation (e.g., bedrooms, living rooms, hallways)
Heat alarms should be installed in kitchens and areas prone to false alarms.
Carbon monoxide alarms must be fitted in rooms with solid fuel appliances (e.g., wood-burning stoves, coal fires). Consider installing interconnected alarms to increase safety, especially in larger properties or properties with multiple tenants.

Want to collaborate? Get in touch with us.

The vibrating pad that forms part of the W2‑SVP‑630L Wi‑Safe 2 Strobe and Vibrating Pad (FS1552W2-T) contains a small motor which in turn contains a small magnet. General advice for products incorporating magnets, and for electrical products in general is for users fitted with a pacemaker or users of other medical equipment should check with authorised medical staff and the instructions of the device manufacturer before use, we recommend that these steps are taken by users of Wi‑Safe 2 system. During the development and certification of the W2‑SVP‑630L, the product passed the required set of Electromagnetic Compatibility (EMC) tests. These tests determine whether electromagnetic emissions from a product will interfere with the performance of other devices, or whether the performance of the product could be affected by emissions from other devices. In addition to the EMC tests, additional tests were carried out to measure the magnetic fields produced by the motor contained within the vibrating pad. This report can be provided on request. This work was completed in January 2011 a précis of which is that findings were that a maximum magnetic field strength at any point on the outer casing of the vibrating pad was 46uT (46 micro Tesla’s). As a meaningful measurement to give some indication of How weak this is, the earth’s magnetic field varies between 25uT and 65uT. In cases of doubt, this information should be viewed by the patient’s consulting cardiologist for a final decision.

We are able to provide the FireAngel Connected app on the current version of both iOS and Android. FireAngel Connected on the App Store (apple.com) and FireAngel Connected – Apps on Google Play.

There are many ways that a smoke alarm can be activated, which isn’t always due to a fire, but we recommend that you should act on every alert. On receiving alerts, check the situation to judge if you need to call the emergency services, or not. Your local Fire and Rescue Service can also support with guidance around preparing for emergency situations and the steps to help prevent them.

Thermoptek is a type of smoke alarm sensor technology and is used in FireAngel’s Pro Connected range of mains and battery powered Multi‑Sensor smoke alarms, which is the trusted technology of the UK Fire and Rescue Service since 2007. Thermoptek technology provides a much faster response to fire, giving you more time to escape should a fire occur.

FireAngel Thermistek technology is found our Pro Connected heat alarms and combines a patented radiant heat dish, high‑performance Class A1 thermistor and a predictive monitor algorithm in order to provide a quicker response to danger. When compared to traditional heat alarms, Thermistek technology reduces the reaction window by half – meaning you and your family have vital extra time to react.

By using a Multi‑Sensor alarm – otherwise known as an “all in one smoke detector” or “combination alarm” – this eliminates the need to fit separate single‑sensor products (e.g. ionisation and optical alarms). Not only does this reduce the likelihood of false alarms associated with these types of alarms, but it also more environmentally friendly as there are storage and disposal issues with ionisation alarms due to their small quantities of radioactive material (Americium 241). It is important to note that this material – used to detect smoke – is in the form of a sealed source and represents no hazard to those installing, or living with, the alarm.

You would need to contact your local Fire and Rescue Service to discuss eligibility criteria for a Safe and Well check.

Ionisation smoke alarms are more responsive to smoke with smaller particles such as those found in fast flaming fires whereas optical alarms are more responsive to the dense smoke found in slow smouldering fires. Following official guidance, at FireAngel we no longer manufacture ionisation alarms.

Waste electrical products should not be disposed of with your other Household waste. The alarm is ideally suited for disposal within the waste electronic and electrical equipment (WEEE) recycling scheme. Please recycle where facilities exist. Check with your local authority, retailer or contact our technical support team for recycling/ disposal advice as regional variations apply. Once the alarm is removed from the base plate the internal battery will be deactivated and the alarm will stop emitting the low power warning chirp. The unit is now ready for disposal. WARNING: Do not attempt to open. WARNING: Do not burn.

While both are radio frequency technologies, Wi‑Safe2 is a dedicated mesh network technology that has been built by FireAngel specifically to support your safety‑critical smoke, heat and Carbon Monoxide alarms. Your FireAngel devices will not interact with your WiFi network.

Sealed for Life Battery Units: These alarms come with a non-replaceable, sealed battery designed to last the lifetime of the alarm (typically 10 years). They require no battery changes and provide constant protection without maintenance.
Replaceable Battery Units: These alarms allow you to replace the battery when it runs low. You’ll need to change the battery every 1-2 years, depending on the type of battery used.

For people who are deaf or hard of hearing, there are specialised fire safety devices that include the Vibrating pad and Strobe alarm which provides a physical and visual alert when the alarm is activated.

From October 1st 2022, the law is changing surrounding carbon monoxide alarms in rented properties – for both the private and social sectors. As a private or social landlord, you will need to ensure you have a working carbon monoxide alarm 1‑3 metres away from any fuel burning appliances in a property (excluding gas cookers) and that any faults or repairs are carried out on the alarm in a timely manner. 

In the UK, landlords must install at least one smoke alarm on every storey of a rental property where there is a room used as living accommodation. In addition, a carbon monoxide alarm must be fitted in any room with a solid fuel-burning appliance.

Yes, FireAngel’s Specification range supports Smart RF technology, enabling you to create wireless networks with smoke alarms, heat alarms, and carbon monoxide alarms. Alarms in this range include:
FS2126-T (Battery Multi-Sensor Smoke Alarm)
FS1226-T (Battery Heat Alarm)
FS1326-T (Battery CO Alarm)
This feature allows for comprehensive monitoring and easy management of your fire and CO safety system.