Are you a
Homeowner?
Are you a
Homeowner?
Download the FireAngel Installer App from the Google Play Store for Android devices or the iOS App Store for iPhones. Log in using your existing account details if you already have an account.
If you are wondering what Sync-It™ (NFC technology) is, find out about our fast, contactless communication feature here.
Sync-It™ (NFC technology) enables you to extract data from the FireAngel FA3328 CO Alarm with Temperature and Humidity Sensor using your mobile device:
⚠️ Do not move your phone once connected, as this may interrupt the process and require you to restart.
Using the FireAngel Installer App, you can choose from three test options:
Depending on the test selected, you can access:
Tap the (?) icon within the FireAngel Installer App for contextual support.
If you need further assistance, contact Customer Support team or your local Specification Manager.
You can find help relative to the page you are stuck on within the app by tapping the (?) button.
Our new app uses the same backend platform as FireAngel’s web based Installer Wizard. You can log in using the existing username and password you previously registered with. If you are still experiencing difficulties logging in, please contact our Customer Support team.
Where do I need to place the phone over the alarm for successful NFC data extraction?
Hold your phone against the NFC device, move phone until it vibrates and hold still for 5 seconds until test is complete. Please do not move your phone once connected and until test is complete. If moved too soon, connection will be lost and you may need to repeat the process again.
This means the device cannot be added to an account on the app. Options to extract device diagnostics data, run test and also create a maintenance and compliance report are still available.
Currently, data extraction through Sync-It™ (NFC technology) is only available with FireAngel’s FA3328-EUT Temperature and Humidity Sensor with CO alarm.
If you need to assess compliance, review detailed diagnostics, or generate a full record for reporting, the Full Maintenance & Compliance Report is the most appropriate option. It provides a comprehensive overview, including device and environmental data, and can be exported as a PDF or shared via email.
If you require key diagnostic data quickly without additional maintenance questions, the Quick Report offers a faster snapshot of device and environmental performance, also available for export.
If you simply need to confirm a device is functioning correctly in the moment, the Product Test provides a quick, in-app check of core performance within seconds.
Sync-It™ (NFC technology) data extraction is available to download via Play Store on Android phones and iOS App Store on iPhones.
If your phone is set up for contactless payments you will have NFC functionality. iPhone 7 and above have built-in NFC chips and NFC capability is automatically enabled. Most new Android phones also have an NFC chip which will need to be activated. Find ‘NFC’ in your phone setting, toggle to activate and follow the steps outlined for your mobile device.
View this list of NFC-enabled smartphones and tablets to check if your phone is compatible (please note this list will redirect you to a third-party website and is not managed by FireAngel).
If you can't find what your looking for on our blogs and looking for further guidance and advice, our UK-based Customer Support team are on hand all week from 8:30am until 5:30pm, they can answer any further queries you may have on our products, solutions or services.
