FireAngel FAQ's

Read More About the Most Common Questions We Get Asked About Our Products and Fire Safety

Yes, all Wi-Safe2 devices are compatible with each other.

 

You can add new devices to an existing network at any time in the future.

 

Click here to view the FireAngel Pro Connected range.

This may indicate that the control unit has not been successfully activated, see section ‘Activating the Alarm Control Unit’. If the unit still fails to activate, please contact our Technical Support Team.

This indicates an internal fatal radio failure. Please contact our Technical Support Team.

This indicates a low battery or end of life condition and the control unit should be replaced as soon as possible and certainly within 30 days.

This indicates that the control unit has not been successfully activated, see section ‘Activating the Alarm Control Unit’.

You need to disengage the locking pins. Refer to the ‘Making the Alarm Control Unit Tamper proof’ section.

The sensor has developed a fault and should be replaced immediately. Please contact our Technical Support Team.

This indicates that the ‘Reorganisation Mode’ has been unsuccessful. To exit ‘Reorganisation Mode’ hold the ‘Locate’ button for 5 seconds, wait a couple of minutes and then press and hold the ‘Locate’ button for 5 seconds to start ‘Reorganisation Mode’ again.

This indicates a fire is developing. Evacuate the premises and call the fire brigade. If you cannot leave the building, call the fire brigade and close all the doors.

This is the carbon monoxide alarm. A leak has been detected. Keep calm and open the doors and windows to ventilate the property. Stop using all fuel-burning appliances and ensure, if possible, that they are turned off. Evacuate the property leaving the doors and windows open. Ring your gas or another fuel supplier on their emergency number.