FireAngel FAQ's

Read More About the Most Common Questions We Get Asked About Our Products and Fire Safety

Yes, the alarms will still function and interconnect without the FireAngel Pro Connected Gateway.

If you do not add the gateway, though, you will not be able to use the FireAngel Connected app.

Watch the video below for installation support:

You can add new Pro Connected alarms in to an existing system at any time in the future.

 

However if you’re looking to integrate the alarms in to a smart system manufactured by another company then this isn’t yet possible.

 

Please email connected.support@fireangeltech.com to discuss further.

Yes, all Wi-Safe2 devices are compatible with each other.

 

You can add new devices to an existing network at any time in the future.

 

Click here to view the FireAngel Pro Connected range.

Follow the simple steps in our installation video…

 

This may indicate that the control unit has not been successfully activated, see section ‘Activating the Alarm Control Unit’. If the unit still fails to activate, please contact our Technical Support Team.

This indicates an internal fatal radio failure. Please contact our Technical Support Team.

This indicates a low battery or end of life condition and the control unit should be replaced as soon as possible and certainly within 30 days.

This indicates that the control unit has not been successfully activated, see section ‘Activating the Alarm Control Unit’.

You need to disengage the locking pins. Refer to the ‘Making the Alarm Control Unit Tamper proof’ section.

The sensor has developed a fault and should be replaced immediately. Please contact our Technical Support Team.