FireAngel Policies

Here you can learn about our commitment to privacy protection.  Find our Privacy and Cookies Policy, GDPR policy and Legal policy listed further below:

To read a policy, simply click on the title which will expand and allow you to read the full policy. If you have any questions or concerns regarding any of our policies please contact gdpr@sprue.com

Find our policies listed below:

Click here to read our Privacy and Cookies policy:

Privacy and Cookies Policy

 

Data protection

Sprue Safety Products take your privacy very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy. The use of our website is usually possible without providing personal information. As far as on our sides personal data (such as names, addresses, contact numbers and/or e-mail addresses) are collected, this is as far as possible on a voluntary basis. This data is not without your express consent to third parties.
We point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. A complete protection of data against unauthorised access by third parties is not possible.

 

Privacy Statement for the Use of Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is the Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043. Google Analytics uses. “Cookies”. These are text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website are usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymisation on this website your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address is transmitted to a Google server in the US and shortened there. On behalf of the operator of this site Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and internet related services to the website operator. Is undertaken as part of Google Analytics that your browser sends IP address cannot be merged with other data of Google. You can refuse the use of cookies by selecting the appropriate settings on your browser software; however, we point out that you can optionally use to their full extent in this case not all features of this website. You can also prevent the data generated by the cookie and relating to your usage of the website (incl. Your IP address) to Google and the processing of these data by Google, by downloading available at the following link browser plugin and install: https://tools.google.com/dlpage/gaoptout

 

Information, erasure or blocking

You always have the right to free information about your stored personal data, its origin and destination and the purpose of data processing as well as a right to correction, blocking or deletion of this data. For this purpose, as well as other questions relating to personal data please do not hesitate to contact us.

If you have further questions regarding your stored personal data or suggestions regarding data protection, please email us at gdpr@sprue.com.

 

Cookies

What are ‘cookies’?

Cookies used on websites are very different to the edible cookies many of us will be familiar with. ‘Cookies’ are small pieces of information sent by a specific web server to a web browser, this enables the server to collate and collect information from browser. Cookies can be used to identify you when you browse or interact with a website, to keep track of your browsing patterns and to build up a demographic profile. Cookies can allow registered users to view and access personalised versions of websites and forms.

The cookies we use on our website cause no harm to your device(s) and do not contain viruses. We use cookies to make our offer more user-friendly, effective and safer for our visitors. Our cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device memory until you delete them. These cookies allow us to recognise your browser on your next visit. You can set your browser so that you are informed about the use of cookies and allow cookies only in individual cases, activate the acceptance of cookies in certain cases or general rule and the automatic deletion of cookies when you close the browser. Upon deactivation of cookies, the functionality of this website may be restricted.

Cookies we use:

We use very few cookies; the only information we collect about users is through Google Analytics or HubSpot:

Google Analytics is the industry standard way of tracking visits to websites.  If you wish to find out more information about how it uses cookies, you can do so by clicking the following link which will redirect you to the Google Analytics support pages. If we didn’t use Google Analytics we would not understand how you came found our website, what you liked and/or disliked, in other words we use this information to improve your user experience when visiting our website. Through collecting Google Analytics data, we can’t identify individuals or gain access to their personal data, Google Analytics only provides us with information in relation to the trends and patterns of our site use.

If you would like to be removed from being tracked by our Google Analytics, then please click on the following link to the ‘Google Analytics Opt-out Browser Add-on’ - https://tools.google.com/dlpage/gaoptout and then download and install the add-on for your web browser. 

HubSpot is the platform this website is built on. Again, HubSpot uses cookies solely for tracking purposes to help improve our services to you through the use of this website, any email communication you opt-in for and other media available to you through our website. .  If you wish to find out more information about how it uses cookies, you can do so by clicking the following link which will redirect you to the HubSpot support pages.

 

General Data Protection Regulations 2018 (GDPR)

Read our full GDPR policy, listed below this tab. 

 

Amendments

Please note that this privacy and cookies policy is subject to change from time to time. It was last updated in May 2018.

 

Contact

We understand you have the right to see the data we have collected about you. If you have any requests concerning your personal information, suggestions or any queries with regard to these practices, please email us at gdpr@sprue.com.

Click here to read our GDPR policy:

GDPR Policy

As we’ve mentioned before data protection and privacy are super important to us. This page has some legal technicalities, but also is underpinned by a genuine concern that we do everything we can to ensure your data is treated with the respect that we would want our data treated.

We have reviewed our data collection and retention policy in line with the General Data Protection Act.  This page provides an overview, if you would like more details please contact us via email gdpr@sprue.com.

If you are a customer or supplier, we will have your data stored in a number of other places for the purposes of invoicing, paying bills, delivering projects and offering customer support in compliance with our product warranties. This policy relates specifically to the marketing data collected via this website www.fireangel.co.uk or events we have either hosted or exhibited at. If you require further information, please email gdpr@sprue.com outlining the information you require.

 

Information collected

We collect personal data from visitors to this website through the use of online forms, email hyperlinks and the contact us page. We collect your details when you email us with an enquiry. We may also have collected your details when we met you at an event, exhibition, tradeshow, conference or a networking session.

When you submit your data to us, either through the website, by email or in person, this is collected by HubSpot or Salesforce (our CRM platforms) and is used by us in a variety of ways, specifically:

  • Providing information about products and services
  • Providing and personalising our services
  • Dealing with your enquiries and requests
  • Administering membership of our newsletter distribution list
  • Conducting market research

In all cases our aim is that it is clear what you are opting into and you will have given your consent for us to use your data.  

More generally, we do not pass on our data to any third party. If you have attended an event we have showcased at, downloaded a content offer or asked to subscribe to our blogs then we collect your name and email address and use this to send out news and information from FireAngel. You can unsubscribe from the mailing list at any time, either by using the unsubscribe feature on the very bottom of every email sent or by emailing gdpr@sprue.com stating ‘UNSUBSCRIBE’ in the subject line of your email.

HubSpot and Salesforce are our client relationship management tools and both collect and store your data securely.

HubSpot is a cloud-based provider with a significant European customer base and impressive commitment to GDPR. More about the HubSpot commitment to data protection.

Salesforce is a cloud-based CRM platform that allows companies transparency and control of customer data to encourage compliance with EU regulations such as GDPR. More about Salesforce’s GDPR readiness here.

 

Disclosure, opt out and deletion of your data

Disclosures
We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is necessary for purposes of national security, taxation and criminal investigation, or we have your consent.  
 
Want more details?
You have the right to see the data we have collected about you. If you have any requests concerning your personal information or any queries with regard to these practices please contact, please email gdpr@sprue.com outlining the information you require or any concerns you may have.
 
Opt out?
If you’d like to opt-out of receiving email or newsletter communications from us, or would like to change the media that we use to contact you (like changing from email to postal mail), please email gdpr@sprue.com. Our emails will always include an unsubscribe link at the very bottom.
 
Data retention and deletion
From May 2018, our policy is to retain data for ten years, if we have not substantive contact with you over a two-year period then we will delete your record from our database unless you have purchased product from us in which we will need to retain your information for a minimum of warranty period. If you would like to see or remove your personal data from our database, again please email gdpr@sprue.com.
 

Data Capture Information

We will send you information according to the preferences you submitted via our online forms. If you would like to change these preferences at any point, please email gdpr@sprue.com.

 

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

 

And lastly

If you have any concerns about our GPDR policy, you can contact gdpr@sprue.com.  

In addition to the above, we collect anonymous data information automatically about your visit to our website through cookies. Please see our Privacy and Cookies policy (listed above) for more details. This does not fall within the remit of GDPR but is important.

Click here to read our Legal policy

Legal Policy

This website is brought to you courtesy of Sprue Safety Products.

Our head office address is: Sprue Safety Products Ltd, Vanguard Centre, Sir William Lyons Road, Coventry, CV4 7EZ, United Kingdom, +44 (24) 7771 7700.

Our registered address is:  Bridge House, 4 Borough High Street, London SE1 9QR.

Company Number: 06811136

VAT Number:  948 935463

This is a gateway page for some important legal information.

Our approach to use of your data and your privacy can be found in our GDPR policy (listed above).

The EU Privacy Directive, also known as the Cookie law, asks us to tell you about the cookies we use on our website.

 

Disclaimers

The opinions expressed on this website and the blog authors are made with best intent and with the best information at the time. Whilst every caution has been taken to provide our readers with the most accurate information and honest analysis, please use your discretion before taking any decisions based on the information in this website.

All data and information provided on this site is for informational purposes only, Sprue Safety Products makes no representations as to accuracy, completeness, correctness, suitability, or validity of any information on this site to your business and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis. If in doubt, please seek professional advice.

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