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What should I do if I’m having problems connecting my alarm via Bluetooth?

Homeowner

24 September 2026

If you’re experiencing Bluetooth connectivity issues, you may need to reset the alarm’s Bluetooth network before trying to connect again.

To reset the Bluetooth network:

  1. Press the button three times quickly.
  2. Then press and hold the button for 12 seconds.
  3. During the reset, the red LED will flash rapidly.
  4. The alarm will chirp once to confirm that the Bluetooth network has been reset.
  5. Once the reset is complete, try connecting your alarm via Bluetooth again.

If you continue to experience problems, check that Bluetooth is enabled on your smartphone and that you are following the setup instructions for your alarm.

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