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What should I do if my alarm sounds when there is no fire?

Homeowner

24 September 2026

If your alarm activates and you are sure there is no fire:

  1. Check that the alarm is installed in a suitable location.
  2. Clean the alarm to remove any dust or debris that could be affecting the sensor.

Important: Always check for signs of fire before treating an alarm activation as a false alarm.

If the issue persists, please get in touch with our Customer Support team.

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