FireAngel FAQ's

Guidance for where to install your smoke, heat and CO alarms can be found below:

Where your alarm is installed can trigger nuisance alarms if not correctly placed, for example too close to doors or windows.

For more guidance as to where to install your smoke, heat or CO alarm please refer to your alarm’s manual or contact our friendly Customer Support team.

# Link to this question

The multi-functional LCD display found with our FA3322X4 CO alarm, changes colour to indicate various warnings and instructions to homeowners for clear safety advice.

# Link to this question

From October 1st 2022, the law is changing surrounding carbon monoxide alarms in rented properties – for both the private and social sectors.

Your landlord will need to ensure as a tenant you have a working carbon monoxide alarm 1-3 metres away from any fuel burning appliances in a room (excluding gas cookers) and that any faults or repairs are carried out on the alarm in a timely manner. For more information, read this blog.

# Link to this question

A quiet self-test allows you to ensure your alarm is working, without disturbing anyone else with a loud alarm.

A single press of the test button will perform a quiet self test, with the alarm volume at least 10dB below the full volume of your alarm.

A double press of the test button will perform a self test at full alarm volume (85dB@3M).

# Link to this question

Yes – this carbon monoxide alarm is suitable for all domestic settings, including caravan holiday homes, caravans, motor caravans and boats.

# Link to this question

The common sources of Carbon Monoxide (CO) are cookers, fires, boilers, oil and gas boilers, portable generators, oil or solid fuel cookers, gas or paraffin heaters, barbecues (BBQs), clogged chimneys, wood or gas fireplaces, cigarette smoke or any fossil fuel-burning appliances.

Regular servicing of these items will help reduce the risk of CO in your home but it will not completely remove the risk. The only way to detect CO in your home is to install a Carbon Monoxide detector with an audible alarm.

# Link to this question

The screen has two stand-by displays –

1. Room temperature and humidity levels are shown in degrees centigrade – making this alarm perfect for bedrooms

2. The current CO level in parts per million

To switch between the two displays you can press the test button – during this time the alarm will display the peak CO levels recorded by the alarm over the last 4 weeks.

# Link to this question

Yes – the FireAngel Pro Connected FP1820W2-R Carbon Monoxide Alarm, when paired with a Smart Gateway, will allow you to review alerts and easily test the alarm from your phone.

# Link to this question

When a Carbon Monoxide alarm is triggered, it will emit an alarm sound consisting of 4 loud beeps and a break repeated until the sensor is clear of Carbon Monoxide gas.

# Link to this question

Carbon Monoxide is produced when fuels burn incompletely – this could be from a boiler, gas fire, oven, log burner or a blocked flue or chimney. It can also travel through walls from adjoining properties, so as well as having an alarm next to appliances in your property we would also advise you have one in living spaces and bedrooms.

To help prevent a Carbon Monoxide leak we advise getting your appliances regularly serviced by reputable engineers who are gas safety registered.

# Link to this question

A Carbon Monoxide alarm is the only way to receive an audible alert to the presence of Carbon Monoxide (CO) in your home, or whilst you’re away on holiday.

CO is a gas which cannot be seen, tasted or smelt but can result in CO poisoning and illness or in some cases death. It’s created in our homes when the fuel in products, such as boilers, fires and ovens does not burn completely. Regular servicing of these products can reduce the risk of CO being present but it cannot completely remove the risk.

# Link to this question

Yes – this Carbon Monoxide Alarm is suitable for all domestic settings, including caravan holiday homes, caravans, motor caravans and boats.

# Link to this question